Our administration team will receive your referral directly from your General Practitioner (GP) or specialist. You will then be contacted to make an appointment. Your first appointment may not be with the specific specialist you were referred to as we have a team of specialists and on occasion you may see both a junior doctor and specialist.

We are a Bulk Billing service, therefore there is no cost for your appointment if you hold a current Medicare or Veteran Card.

Your first appointment will be held in the Clinic at either Illawarra Cancer Care Centre, Shoalhaven Cancer Care Centre, Wollongong Hospital or Milton-Ulladulla Community Cancer Services Centre.

You can find more information on these locations:

• Illawarra Cancer Care Centre
• Shoalhaven Cancer Care Centre
• Wollongong Hospital Haematology Clinic
• Milton Ulladulla Community Cancer Services Centre Clinic

When we make your booking an information pack will be posted or emailed to you.  Please complete the pack and bring it with you to your appointment. You will also need your Medicare or Department of Veteran Card.

Your specialist will ask you to provide as much information as possible about your health, including allergies, medical conditions and disabilities. It can be helpful to prepare a list to bring to your appointment. 

You should allow at least an hour.

As part of our registration we will request your photo be taken for patient recognition. Your image is strictly for identification purposes.

Your specialist may ask you if you;

• Smoke, drink alcohol or use recreational drugs
• Are being treated by another doctor
• Understand why you have been referred for tests or treatments
• Have religious or cultural beliefs that may make it difficult to have treatment
• Want to be treated as a private patient 

Yes. A relative, carer or support person can accompany you to your appointment.

When booking your first appointment please advise administration that you require an interpreter, including AUSLAN and this can be arranged on your behalf at no cost. Interpreter services can be provided in person, via video conference or by telephone. 

After your first appointment you have the right to seek a second opinion on the treatment that has been recommended to you. Depending on the nature of your condition the health service will provide advice on the availability of an alternative medical practitioner.

You will be asked to complete paperwork acknowledging you give approval to receive treatment such as radiation therapy or chemotherapy. You have the right to withhold consent, in which case  you will not be treated.

Click here for more information on:

• Informed consent
• Your rights and responsibilities
• Compliments and complaints