Click here for visiting hours during COVID-19. 

Due to limited space, patients are unable to keep large amounts of property with them. They will need toiletries only. 

Money, valuables and all clothing should be left at home.

If you are from out of area and require accommodation, please let nursing staff know.  Out of hours we can provide a list of local accommodation close to the hospital. Within hours our Social Worker can assist. If you have travelled over 100km you may be eligible for Travel Assist (IPTASS).

Family meetings can be organised to discuss patient care, treatment plans and any concerns you may have. Please discuss this with an ICU team member.

Patient confidentiality means we are unable to give out detailed information over the phone.

Visiting someone in ICU can be stressful. Our team is here to support you and assist where possible. Please talk to the nurse who is looking after your family member/friend if you would like to speak with a social worker, or if you would like pastoral and/or interpreter services.

More information on intensive care services, including information about common patient conditions and investigations, can be found on online.

The ICU Liaison Service are experienced clinical nurse consultants. They follow up complex ICU patients after they are discharged to the wards. The ICU Liaison service operates Monday to Sunday from 9.00am to 11.00pm.